Privacy Policy
Last Updated: June 10, 2026
Jungle Junction Wilpattu Safari respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect personal information you provide directly: name, email address, phone number, WhatsApp number, travel dates, group size, and any preferences or dietary requirements shared during booking.
We automatically collect certain technical information when you visit our website: IP address, browser type, device information, pages visited, and referring URLs. We use Vercel Analytics for anonymised traffic data.
2. How We Use Your Information
We use your information to:
- Process and confirm safari bookings and inside-park stays
- Communicate about your booking via email and WhatsApp
- Send your free safari planning guide when requested
- Respond to inquiries and provide customer support
- Improve our website and services using anonymised analytics
- Comply with legal obligations and DWC permit requirements
3. Data Sharing
We do not sell your personal information. We may share data with: (a) the Department of Wildlife Conservation (DWC) for inside-park stay permits; (b) our payment processors for transaction processing; (c) Resend (our email service provider) for booking confirmations.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by Sri Lankan law. Booking records are retained for a minimum of 3 years.
5. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
6. Cookies
Our website uses minimal cookies. We do not use tracking cookies or third-party advertising cookies. Essential cookies may be used for session management and basic functionality.
7. Contact
If you have questions about this Privacy Policy, contact us at [email protected] or +94 71 598 4322.